Building Operator

Calgary, Alberta

details

description

Service / Personal Skills:
1. A large portion of time in this position will be spent servicing tenant requests
2. This daily interaction with customers demands an individual with a keen service orientation as exemplified by the consistent demonstration of empathy and courtesy in all customer interactions
3. Strong communication, interpersonal, and organizational skills are required
4. Level of service further requires the communication of a sincere desire to contribute to customer satisfaction by taking personal responsibility to resolve their concerns

Experience:
1. Three years minimum experience as an operator in a high-rise building
2. Must have a solid understanding of the maintenance and operational routines of large mechanical equipment
3. Must have a thorough understanding of complex mechanical and electrical systems, including: pumps, motors, boilers, chillers, cooling towers. and all air handling equipment
4. Must be able to work independently with minimum supervision

Education / Designations / Licenses:
1. High school diploma
2. Fourth Class Power Engineering or Building Operator A Certification
3. A trades background would be an asset

Technical Skills:
1. First-hand knowledge of plumbing and electrical installations and repair is an asset

Scope of Position:
1. Providing the tenants with a high level of customer service in the completion of tenant requests
2. Maintaining the daily operations of towers, parkade, and common areas (e.g.: visual inspection of all mechanical and electrical systems, chemical water analysis, HVAC)

Responsibilities:
1. Servicing tenant requests as they are received and dispatched
2. Responsible for mechanical rounds and the water treatment program
3. Assisting the other Building Shift Operators and Maintenance staff with their tasks on a daily basis
4. Completing other tasks as assigned by the Supervisor and/or Manager, Operations
5. Shift work is required, including weekends and holidays